Casumo Customer Service

• Casumo Customer Service Provider
• Casumo Customer Service Email
• Mcafee Customer Service

Casumo Services Limited is a company registered in Malta with registration number C55663 and with registered address at 'The Unicorn Centre, Triq il-Uqija, Swieqi, SWQ 2335, Malta'. Casumo Services Limited is licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/217/2012 to offer type 1 and type 2 Gaming Services. Don't be fooled by the over-friendly customer service - this is all part of the game. As others have reported, I have had a problem withdrawing from my account. I provided photo ID, proof of address and even a pdf of my bank statement even though this is very intrusive. Then they asked for photos of both sides of my bank card. Customer Support In general, the customer support at Casumo is decent. The operator recommends that you use the live chat option, as this is where you are likely to get the best customer experience. This is available to players 24 hours a day, 7 days a week, and is operated by attendants who are quick, professional and knowledgeable.

Review Breakdown

Click the ‘help' button in the lower right corner to start a chat or drop us a line at hey@casumo.com whenever you need us:).

It only takes reading the first line of Casumo's ‘about me' page to realise that fun is at the heart of their business model. The site was created in 2012, ‘when a parallel universe contacted us telling us that they were in desperate need of help' (Casumo's words, not ours!) Casumo is an online gaming site designed to make people smile.

Casumo offers an impressive range of 850 games, the vast majority of these being created by NetEnt, a well-renowned game development company known for their fair-play ethos. The graphics and theming of the game are of high quality, leading to immersive and fun play experiences. The majority of the games featured are slot-based, but there are also branded games such as Jurassic Park and Gun n' Roses, as well as traditional card games.

Casumo also stands out from the crowd in terms of their website's theming and image. Where most online casinos opt for dark, mature colour schemes, or classy, grand opulence reminiscent of Las Vegas casinos, Casumo opts for a bright, friendly and, most importantly, easy to navigate website.

Customer service is available on both the website and the mobile app, and, bar the phone service, which can be hit or miss, is reliable and easy to access. Unlike many other online casinos, Casumos' support service is also multilingual, allowing you to receive the advice you need in the language that is most accessible to you.

Only requiring a minimum deposit of $/€10, Casumo puts the fun back into casinos with their quirky theming, creative games, and friendly interface.

Bonuses and Promotions

Welcome Bonus

Casumo offers a tantalisingly high welcome offer. You'll receive 20 free starburst spins just for joining up before you even make your first deposit. Casumo will then 100% match your following deposit up to the value of $/€300, meaning new customers can truly explore the site and trial many of its games between their first and following deposits. Of course, as with any offer it is within the companies' right to stipulate their own terms and conditions in regards to redeeming this offer, so it's always best to check the terms and conditions.

Other Promotions

Casumos website states that it runs various different promotions weekly. However, viewing the Casumo website without an active login means you are unable to see what these currently are. Information on previous events and promotions regarding Casumo seem to be scarce, but there does seem to a regular ‘mini-event' of sorts happening on Casumo called ‘Reel Races'.

Reel Races runs every 30 minutes 24/7, with $1,000 in cash as well as other prizes to be won each day. Players simply have to use their Reel Race spins to try to earn the biggest jackpots within the allotted time, with the highest spinner winning the prize. It seems this type of frantic fun gameplay is a common feature of the types of promotions Casumo offer, and is ideal for those just wanting to relax and have a laugh.

VIP & Loyalty Program

Casumo's loyalty system is very reminiscent of a video game. Players can receive bonus' and rewards when they level up, but other times players can simply discover free spins awaiting them in their inbox when they log in.

As of yet, however, Casumo does not offer any type of VIP casino service and given their fun and free USP, it is unlikely this will change in the near future.

Wagering or Play-through Requirements

Casumo has a 30 times wagering requirement which must be completed before players can redeem any warnings from their welcome bonus. While this may seem a high ratio, it is actually fairly lower than some of the other well known online Casinos.

Deposits, Wagers, and Payment

How to Deposit

Casumo offers a wide range of methods in which to deposit money to play, however, it is important to note that this does not include Paypal. Players can instead opt for; Visa and Maestro credit cards, Visa Debit, Switch and Solo, Neteller, Paysafecard, PugglePay, Bank Transfer and Skrill. Unlike some of the larger casino sites, Casumo does not charge you for your deposit.

Payments

The time it takes for you to receive your payments depends on the withdrawal method of choice. Traditional bank or card transfers can typically take around 1-3 days, whereas methods such as Skrill and Neteller are pretty much instantaneous. One of the biggest draws that Casumo has, however, that certainly sets it apart from its rivals, is that there is no limit to the number of winnings you can withdraw, and no withdrawal fee. So, if you do happen to be a lucky big winner, you can claim the complete amount of your funds more or less straight away!

Maximum and Minimum Deposits and Payments

For most of the deposit options given, there is a set $/€10 minimum. However, Paysave users have no limit to the amount they can deposit, and the minimum for Skrill users is only $/€5.

Casumo also has no maximum deposit limit, making it the perfect choice for high rollers.

Withdrawal process, time, and know your customer

Unlike many online casinos, Casumo checks your proof of identity when you authenticate your account, instead of at your first withdrawal. Isl betting tips. The requirements are the same, as other sites, however, and you'll need to be able to provide acceptable forms of the documentation below to play Casumos games.

Proof of ID

A photo of your passport, driver license or national ID card

Proof of Payment: depending on which method used for your deposit

Credit card: A photo of the back and front of your credit card is required. When photographing the digits on your card, make sure that only the first six and last four numbers are visible.

Proof of the transaction

If you intend to use an e-wallet, you'll need to verify you are the owner of the e-wallet in question. To do this, log in to your provider and send Casumo a print screen of your account login page.

Proof of Your Address

You will lastly be required to show proof of your address. Accepted forms of proof of address include bills, bank statements, or official letters or documents from a governing body. Your name, home address, and issue date should be clearly visible, and only documents received within the last 3 months are accepted.

Casumo Casino Games

Currently, Casumo offers an impressive 850+ games, which are well known for being innovative and seamlessly programmed.

Slots

Slots comprise 785 of Casumo's resume of games, and the site offers both classic renditions, as well as games with their own little twist. Casumo also offered slot games with licensed themes, such as Guns n' Roses and Jurassic Park.

Table Games

Players who look for table games will not be disappointed either, with a total of 15 roulette tables with fun variations such as monopoly, 19 blackjack games, again with a variety of twists and themes, 9 video poker games, and 25 more games such as Stud Poker, Punto Banco, Red Dog, baccarat, and the ever popular Texas Hold'em.

Live Dealer Games

All of Casumos' live dealer games are powered by either NetEnt or Evolution gaming, which all but guarantees a reliable live feed. Games available to play with a live dealer include Dream Catcher, Roulette, Blackjack, Baccarat, Texas Hold'em and many more.

Mobile & Apps

Casumos' casino app is one of the most impressive around. Built using HTML 5, it works perfectly on any smartphone. It also has a great interface, with swiping, scrolling and search options, which make navigating the app a breeze. The best of Casumos' offerings are available to play, including both slots and table games.

Casumo Licensing & Security

Security

Casumo uses top of the line 128-bit SSL encryption to protect your private information. The online casino is also totally transparent with the fairness of their games, and they are certified by both eCOGRE and TST labs. This means that all their games have been tested to ensure they adhere to the strictest of fair-play rulings.

Licenses and Regulation

Casumo is licensed by both the highly respected Malta Gaming Authority and the UK Gambling Commission.

The casino is registered under ‘Casumo Services LTD' (Registration number: 39265) and its base of operations is registered to; Unicorn Centre, SWQ 2335.

Casumo Customer Support

Casumo doesn't offer phone support but does have a fully functioning multi-lingual live chat which is in operation 24/7. There is also a highly informative FAQ section of the website.

• Phone: n/a
• Email address:[email protected]

The Verdict about Casumo

While outwardly Casumo displays itself as the place for not taking life too seriously and having fun, in terms of the protection of your data and the fairness of your gameplay, the casino could not be more serious. With high-level encryption and fully regulated games, Casumo is the ideal place to relieve some tension after a busy and stressful work week.

The games are unique and innovative and are well programmed meaning all you have to focus on is top jackpots. Best of all, as long as you have met the play-through requirements, there is no limit as to how much of your winnings you can withdraw.

Conclusion

Overall, if you're bored of the stuffy formality of traditional online casinos, and are looking for something fun and lighthearted then Casumo is definitely the place for you. With Casumo you are able to enjoy the thrill of a spin or flutter on the cards, in an environment which is bright and refreshing.

N/A

Not all online casinos have been created equal, with some offering a diverse array of games, lucrative promotions and an exceptional level of customer service to players.

Casumo certainly fits this bill, with this platform having blazed a trail for its rivals to follow since its inception in 2012.

Casumo Customer Service Provider

Based in Malta and fully licensed to operate in the UK, Casumo offers both casino gameplay and sports betting to its patrons. We'll be focusing on its casino platform on the post below, while asking why it has garnered such popularity among players.

Why Casumo Casino Caught our Attention

Even at first glance, the Casumo website is beautifully designed and boasts exceptionally quick loading times. This makes a genuinely positive first impression on players, which is central to the casino's popularity in a burgeoning and competitive marketplace.

There is far more than meets the eye when appraising the Casumo platform, however, which is why the operator was able to capture our attention in the first place.

First there's the responsive and intuitive design of the platform, which can be opened through both iOS, Android, tablet and Mac and PC devices. This, along with advanced multilingual support and 100% secure transactions, contributes to an online casino that is genuinely accessible and enduringly safe.

Play online slots and feel like the heart of Vegas strip. In this free slots casino game of MONOPOLY, you will be able to play, design, and build your MONOPOLY City! Become a slots tycoon. All you need to do is sign up to a reputable Bitcoin casino and connect your crypto wallet to your casino account to play Super Monopoly Money slot machine. Play monopoly slot machine online, free. As a general rule, any device with an internet connection is enough to play Monopoly slots. We are not in the 2000's anymore: Casino games are developed with HTML5 nowadays, and they support multiple.

Casumo is also renowned for unveiling new promotions every week, with bonuses aimed at both new and existing players.

Take this weeks' offering, for example, which offered players a 100% bonus up to £300 and 20 free spins, which is applicable to first deposits for new registrants. To become eligible for this generous bonus, newly registered players simply need to open their account with a minimum £10 deposit, while it can be applied across an array of games and slot titles.

While these features are not necessarily unusual in an online casino, it's rare to find a platform that includes so many simultaneously. This is what sets Casumo apart, even in a packed and keenly-contested marketplace!

What Games are on Offer?

Another key factor in favour of Casumo is its vast range of games, from virtual slots and table games to live casino experience.

There's also a large range of progressive jackpot games, which are widely accessible and enable players to watch their potential winnings grow in real-time.

These games are also presented in the form of a responsive and easy to access menu, which classifies titles clearly and allows players to scroll seamlessly in pursuit of their favourite experiences.

In terms of slots, Casumo features hundreds of titles, including a diverse range of low, mid and high-variance games from QuickSpin. These are designed to suit both casual and serious gamblers, while each title's individual return-to-player (RTP) rate is clearly advertised at all times.

If you want to diversify your gameplay beyond slots, table games and progressive jackpots, Casumo also presents 11 extremely engaging live casino experiences. These include live iterations of blackjack, European roulette and Texas Hold ‘em poker, while channels such as Dream Catcher and Football Studio also offer a creative spin on classic titles.

So, regardless of your experience and motivation for accessing an online casino, Casumo is ideally placed to meet your expectations.

Casumo's Bonus and Loyalty Program

We've already touched briefly on the current welcome bonus available at Casumo, which can be used effectively across all table games and slot titles.

While the operator's promotions are liable to be refreshed every week, they always have universal appeal and are designed with the interests of the player in mind.

Casumo is also a brand that goes beyond the industry standards when looking to incentivise existing players, with various bonus options aimed at this demographic on a regular basis.

Not only this, but Casumo also allows regular players to receive a bonus when they level up, based on their spend and how regularly they access the platform.

Mobile & Apps

Casumos' casino app is one of the most impressive around. Built using HTML 5, it works perfectly on any smartphone. It also has a great interface, with swiping, scrolling and search options, which make navigating the app a breeze. The best of Casumos' offerings are available to play, including both slots and table games.

Casumo Licensing & Security

Security

Casumo uses top of the line 128-bit SSL encryption to protect your private information. The online casino is also totally transparent with the fairness of their games, and they are certified by both eCOGRE and TST labs. This means that all their games have been tested to ensure they adhere to the strictest of fair-play rulings.

Licenses and Regulation

Casumo is licensed by both the highly respected Malta Gaming Authority and the UK Gambling Commission.

The casino is registered under ‘Casumo Services LTD' (Registration number: 39265) and its base of operations is registered to; Unicorn Centre, SWQ 2335.

Casumo Customer Support

Casumo doesn't offer phone support but does have a fully functioning multi-lingual live chat which is in operation 24/7. There is also a highly informative FAQ section of the website.

• Phone: n/a
• Email address:[email protected]

The Verdict about Casumo

While outwardly Casumo displays itself as the place for not taking life too seriously and having fun, in terms of the protection of your data and the fairness of your gameplay, the casino could not be more serious. With high-level encryption and fully regulated games, Casumo is the ideal place to relieve some tension after a busy and stressful work week.

The games are unique and innovative and are well programmed meaning all you have to focus on is top jackpots. Best of all, as long as you have met the play-through requirements, there is no limit as to how much of your winnings you can withdraw.

Conclusion

Overall, if you're bored of the stuffy formality of traditional online casinos, and are looking for something fun and lighthearted then Casumo is definitely the place for you. With Casumo you are able to enjoy the thrill of a spin or flutter on the cards, in an environment which is bright and refreshing.

N/A

Not all online casinos have been created equal, with some offering a diverse array of games, lucrative promotions and an exceptional level of customer service to players.

Casumo certainly fits this bill, with this platform having blazed a trail for its rivals to follow since its inception in 2012.

Casumo Customer Service Provider

Based in Malta and fully licensed to operate in the UK, Casumo offers both casino gameplay and sports betting to its patrons. We'll be focusing on its casino platform on the post below, while asking why it has garnered such popularity among players.

Why Casumo Casino Caught our Attention

Even at first glance, the Casumo website is beautifully designed and boasts exceptionally quick loading times. This makes a genuinely positive first impression on players, which is central to the casino's popularity in a burgeoning and competitive marketplace.

There is far more than meets the eye when appraising the Casumo platform, however, which is why the operator was able to capture our attention in the first place.

First there's the responsive and intuitive design of the platform, which can be opened through both iOS, Android, tablet and Mac and PC devices. This, along with advanced multilingual support and 100% secure transactions, contributes to an online casino that is genuinely accessible and enduringly safe.

Play online slots and feel like the heart of Vegas strip. In this free slots casino game of MONOPOLY, you will be able to play, design, and build your MONOPOLY City! Become a slots tycoon. All you need to do is sign up to a reputable Bitcoin casino and connect your crypto wallet to your casino account to play Super Monopoly Money slot machine. Play monopoly slot machine online, free. As a general rule, any device with an internet connection is enough to play Monopoly slots. We are not in the 2000's anymore: Casino games are developed with HTML5 nowadays, and they support multiple.

Casumo is also renowned for unveiling new promotions every week, with bonuses aimed at both new and existing players.

Take this weeks' offering, for example, which offered players a 100% bonus up to £300 and 20 free spins, which is applicable to first deposits for new registrants. To become eligible for this generous bonus, newly registered players simply need to open their account with a minimum £10 deposit, while it can be applied across an array of games and slot titles.

While these features are not necessarily unusual in an online casino, it's rare to find a platform that includes so many simultaneously. This is what sets Casumo apart, even in a packed and keenly-contested marketplace!

What Games are on Offer?

Another key factor in favour of Casumo is its vast range of games, from virtual slots and table games to live casino experience.

There's also a large range of progressive jackpot games, which are widely accessible and enable players to watch their potential winnings grow in real-time.

These games are also presented in the form of a responsive and easy to access menu, which classifies titles clearly and allows players to scroll seamlessly in pursuit of their favourite experiences.

In terms of slots, Casumo features hundreds of titles, including a diverse range of low, mid and high-variance games from QuickSpin. These are designed to suit both casual and serious gamblers, while each title's individual return-to-player (RTP) rate is clearly advertised at all times.

If you want to diversify your gameplay beyond slots, table games and progressive jackpots, Casumo also presents 11 extremely engaging live casino experiences. These include live iterations of blackjack, European roulette and Texas Hold ‘em poker, while channels such as Dream Catcher and Football Studio also offer a creative spin on classic titles.

So, regardless of your experience and motivation for accessing an online casino, Casumo is ideally placed to meet your expectations.

Casumo's Bonus and Loyalty Program

We've already touched briefly on the current welcome bonus available at Casumo, which can be used effectively across all table games and slot titles.

While the operator's promotions are liable to be refreshed every week, they always have universal appeal and are designed with the interests of the player in mind.

Casumo is also a brand that goes beyond the industry standards when looking to incentivise existing players, with various bonus options aimed at this demographic on a regular basis.

Not only this, but Casumo also allows regular players to receive a bonus when they level up, based on their spend and how regularly they access the platform.

You can always check what bonuses are available in real-time through the platform too, simply by clicking through the ‘Bonuses' tab in your account section.

Deposits and Withdrawals Through Casumo

As you would expect from a cutting edge casino brand like Casumo, players can benefit from a wealth of deposit and withdrawal options once registered to the site.

There's a minimum deposit of just £10 required by the operator, while transactions can be completed using a variety of payment solutions including Mastercard, Visa, Skrill, Neteller, Paysafe and Mobile Billing.

Each of these options are freely accessible and allow for instant transactions, while you need to ensure that payments are processed through a personal account that belongs to you.

To get started, simply click on your balance in the left-hand menu, before selecting the desired deposit method and following the subsequent prompts.

The same payment methods can be used to complete withdrawals, although it's important to note that the processing time can take a little longer with some solutions. Withdrawing money to a Visa or Mastercard can take up to five working days, for example, so be sure to keep this in mind as a customer.

The minimum threshold for making a withdrawal is £10, while the process of shifting your winnings to a preferred payment platform is extremely simple.

More specifically, you just need to click through the Sterling (£) button in the left-hand menu, before selecting your withdrawal method and following the necessary on-screen instructions.

Customer Support at Casumo

Earlier in the piece, we discussed that Casumo offered multilingual support to its global consumer base. This is integral to the platform's outstanding customer support, as it enables a wider audience to access the help that they need quickly and easily!

This is accessible through the site's innovative live chat feature, which connects players with brand ambassadors in real-time. You can also access the brand through [email protected], where once again leverages multilingual, 24/7 support for customers.

Casumo Customer Service Email

The theme of omni-present support is also continued across the prominently displayed social media profiles. You can therefore connect easily with the brand through a number of alternative, real-time channels, including Twitter, Facebook, LinkedIn and even YouTube.

The only potential issue is the lack of a telephone number, but this is more than compensated for by the operator's diverse range of open communication methods!

Is Casumo Secure?

Not only is the Casumo platform fully licensed and certified by the UK Gambling Commission (UKGC), but it is also registered with the Malta Gaming Authority (MGA).

This means that it complies with both UK and European legislation, creating a safe and secure gambling experience that protects your interests as a player.

You can also rest assured that the site is SSL certified and boasts 128-bit encryption, which helps to keep your financial details and transaction history secure at all times. This, along with a host of additional security programmes, established Casumo as a safe haven that offers hemione peace of mind for online gamblers.

In Summary

So there you have it; our review of the Casumo Casino platform, which has also evolved to offers sports betting to its discerning customers.

From its range of games to its constantly changing and lucrative promotions, Casumo is a true market leader that offers a diverse, fun and ultimately secure gambling experience for players.

Mcafee Customer Service

So, what are you waiting for, why not head over there now and register for a brand new account?